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FAQ
1: How
do I enable macros?
Macros must be enabled
in both Word and Excel.
To enable macros:
-
In Word
and Excel, click on Tools (main menu), Macros, Security
-
Set
security to Medium or, if your run virus protection software that scans
MS office files, you can safely set security to Low. You do not need to
save the file. Note if you set security to Low, you will not be
prompted to Enable Macros when you run the software. @Value recommends
a Low security setting in conjunction with anti virus
software.
GRISOFT has an excellent free version of anti-virus software.
http://free.grisoft.com/freeweb.php
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FAQ
2: When I open the software, nothing happens.
You need to enable
macros. See FAQ 1.
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FAQ
3: How do I register?
Open the Appraisal
Engine, then click Help on the @Value tool bar (far right). You will see Registration
as
one of the menu items. Enter all of the data on this form. You do not need to save the
file after Registration.
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FAQ 4: I am
an existing customer. Can I use my existing registration codes?
No.
Contact @Value for new codes. There is no charge to upgrade for
existing 1.38 and 2.0 customers. Training on the new system, however,
is not free.
See
options for
web based and on site training.
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FAQ 5: Can
I install @Value on multiple computers?
Yes, so long
as they are your
computers, not someone else's. We want you to use the software wherever
you work. Note that support staff does not
need licenses, just the appraisers. Each appraiser can install on as
many machines as they use. For example, a computer at the office, a
computer at home, a laptop and a computer at Mom's house. No problem by
us.
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FAQ 6: What
do I need to run @Value 3.0?
MS
Office 2000 Professional or any version of MS Office XP Professional.
The system requires Word, Excel and Access. You do not need Office XP.
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FAQ
7: Is there an alternative to buying the latest and most most expensive
version of Office?
There
are many reputable sellers on eBay that offer Office 2000 for sale.
These are complete, legal copies of the software that can be registered
with Microsoft. To see a current listing, click this link:
Search eBay
Note:
Only buy an upgrade if you have Office 97 Professional, otherwise, be
sure to buy a Full version.
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FAQ
8: Will @Value work with other Office
Suites?
No.
Only MS
Office 2000 or later.
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FAQ
9
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10
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Database FAQs
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Database
FAQ
1: I have a database of comps. Can these be imported to the @Value
system?
In
most cases yes. Please contact us to discuss particulars – we
have staff that deal specifically with database conversions. The cost
of the conversion depends on the current database format and to a
lessor degree, the number of records.
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Database
FAQ 2:
Can I convert my Comps from @Value 1.38/2.0?
We
have a utility that will convert most of the data from previous
versions of @Value. We can convert the data for you. Please contact us
for specifics and pricing.
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Database
FAQ 3: There are a lot of database fields I
never use in my practice? Can I hide fields?
Yes.
The database may be
customized to display or hide fields, via the
Field Management button, located at the lower left side of the database
dialog. For more information, see Comps
Database Field Management in the Help system.
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Database
FAQ 4: Can
I enter comps directly to the adjustment grid?
No.
All comps must be entered in the database first.
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Database
FAQ 5:
What is the AICD?
The
AICD or, Appraisal Institute Commercial Database, format is a database
standard promulgated by the Appraisal Institute and used by various
appraisal and valuation companies. While our database is modeled after
the AICD, there are also custom fields which you can add or edit to
enter additional property information. The database
specifications are available from our
Additional Resources
page
as a pdf file.
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Database FAQ
6: Where is the Save button in the database?
The database saves comp data
automatically when the cursor moves to the next field. There is no Save
button.
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FAQ 17
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FAQ 18
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FAQ 19
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FAQ 20
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 Appraisal
Engine FAQs
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FAQ
1: Appraisal Engine FAQs Coming Soon! Please call or email for support.
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FAQ
2
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3
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4
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5
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6
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7
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8
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9
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10
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 Report
Builder FAQs
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Report
Builder FAQ
1: How do I update the table of Contents?
Place
the cursor over the table of contents, then right-click. You can update
just the page numbers, or the entire table, meaning the headings. Use
the latter if you have added new sections with headings to the document.
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Builder FAQ
2: I'm getting parts of my document showing up in the table of
contents. How do I fix this?
This
means that parts of your document are formatted as Heading levels1, 2
or 3 – the styles MS Word uses to build the Table of
contents.
To fix this, go the section of the document that has the content that
is displaying in the table of contents. Next, select (highlight) the
text or item, then format it as “Normal”. (On the
@Value tool bar: Quick Tools, select Normal) |
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Builder FAQ
3: My Headers/Footers are messed up.
That
figures. Trash the file and start over. Or, understand them. Headers
and footers are a bit tricky, but once you understand the following,
you will have complete control.
- Headers
and Footers are section specific.
- Headers
and Footers usually link to the previous section.
What's a section?
Sections are like page break breaks and are used to distinguish parts
of the document one another. For example, if a landscape page is
inserted between a series of portrait pages, the page starts and ends
with a section break. This allows one to format the section (landscape)
differently that the previous and subsequent section (portrait).
How do I create a
section?
Click Insert (Word's main menu), Break.
Select Next Page under Section Break Types. This will create a new
section at the next page break.
How do Headers
and Footers work with sections?
Headers and Footers are based on sections. For example, if a document
has only one section, the headers/footers would be the same for the
entire document. If the document has two sections, you could have
different headers/footers for each section.
Here is where it can get tricky: If there are multiple sections, say
two, section 2 will link to the header/footer from section 1. Why?
There is setting that, by default, will link to the header/footer from
section 1. It's called “Link to Previous”. If you
want the headers/footers for a particular section to be different than
the one preceding it, you must unselect this option. How? Click View,
Header and Footer. This will display the Header and Footer tool bar.
The 5th button from the right is the Link to Previous button. Click
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Builder FAQ
4: I lost my Headers/Footers.
This
usually happens when the Section Break for section 2 has been
inadvertently deleted. The headers/footers then look to section 1 for
content, and there is no header/footer content for section 1, as this
usually consists of the Cover Page, and Letter of Transmittal.
You can fix this by doing the following:
- Inserting
a section break just before the table of contents.
- Click
View, Header and Footers.
- Unselect
the Link to Previous button.
- Create
Your header/footer.
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Builder FAQ
5: My fonts and headings (styles) are different than @Value.
You
need to copy your styles to the @Value system. Here's how:
Open one of your files that has all of the styles you want to see in
your report.
- Click
Tools (Word's main menu), Templates and Add-ins. Now click the
Organizer button in the lower left side of the dialog.
- Click
the Styles Tab
- On the
right hand side, click the Close File button. That same button will now
say “Open File”. Click it and navigate to the
@Value template. The file is named avnarrative.dot and is located in
the Atvalue Software folder, usually in the c:\drive
- Copy
all of the styles from your file to the avnarrative file. If a style
already exists in the avnarrative file, over-write it.
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6
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7
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8
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9
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